Privacy Policy

At Eekaluxe.com we respect your need to understand how your personal information is dealt with. We have set out this Privacy Policy to familiarize you with our practices and demonstrate our commitment to your privacy. We may change the content of this website at any time whenever it deems appropriate and necessary in our opinion without prior notice and consequently our privacy policy may change at any time in the future. You agree to revisit the privacy policy page regularly and your continued access to or use of the website will mean that you agree to the changes.

Personal Information

Personal information means data that can be used to identify any individual such as name, address, mailing address, telephone number, e - mail address, credit card number, cardholder name, expiration date, information about the travel, bookings and all details that may be requested while any customers visit or uses the website.
When you browse through the website, we may collect information regarding the domain and host from which you access the Internet for operational and security purposes, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous website statistical data. The Website uses cookie and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. We use first party cookie and third-party cookie for better targeting and tracking purpose. Aggregate cookie and tracking information may be shared with third parties.

You may be asked for certain personal information anytime you are in contact with Eeka Luxe Tourism LLC directly or indirectly through a third party. We will get any kind of personal information if you choose to give it to us in following circumstance:
When you make a reservation or purchase any travel related products from our website or through our customer service team - by email, letter, fax, on the phone or in physical store;
When you register with us, subscribe to our newsletter, enter competitions / contest, send us queries or register for promotions;
when you take part in surveys or provide us with feedback When you engage with us in any online or offline event, promotions, page hosted by us on a third-party platform or location When you engage with our affiliate partners, agents, channel sales /service partners, suppliers The personal information collected is primarily used to pass on to third party suppliers where it is necessary to process your travel product related booking, enquiry or participation. Your details may be passed to countries outside of the United Arab Emirates in order to process and arrange for the products and services you request or confirm your participation. These details may also pass through our online frauds detector service partner to identify potential threats. When you submit your booking or request to us and/or participate in our initiatives, you agree that you authorize Eekaluxe.Com to use and transfer your personal information in this manner.
The personal information we collect helps us to keep you posted about Eeka Luxe’s latest product announcements, offers, promotions and events. It also allows us to improve our services, content and advertising. We may also use the personal information to improve our product offering, develop, and deliver products, services, content and advertising. We may use personal information to send you important notices and communications regarding our products and services availed or changes to the terms and conditions and policies. Personal information may also be used internally for research, analysis and auditing.

  • 1- All packages are strictly non-refundable once activated.
  • 2- In cases of verified job loss or critical illness reported within 7 days of purchase, a partial refund (up to 80%) may be approved by management.
  • 3-Advance or token payments are non-refundable under all circumstances.
  • 4- Refunds, if approved, shall be processed within 90–120 working days and credited to the same mode and source through which the client made the payment to the company.
  • 5- Once a refund is processed, no further claims or correspondence shall be entertained.